The following three papers received the 2017 Best Publication Award from INFORMS Applied Probability Society.
Itai Gurvich
(2014),
Diffusion models and steady-state approximations exponentially ergodic Markovian queues
.
Annals of Applied Probability.
Anton Braverman
and J. G. Dai (2017),
Stein's method for steady-state diffusion approximations of M/Ph/n+M systems.
Annals of Applied Probability.
Anton Braverman, J. G. Dai, and
Jiekun Feng
(2016),
Stein's method for steady-state diffusion approximations: An introduction through the Erlang-A and Erlang-C models
.
Stochastic Systems.